Contact us before returning an item
Please request return instructions before sending a product back. Eligibility, the return address, and the applicable refund method must be confirmed before a return is shipped.
Order issues
If an item arrives damaged, incorrect, or incomplete, contact the store with your order number and clear photos of the parcel and product so the issue can be reviewed.
Important
Do not send a return to an address shown on a product label without authorization. Nothing on this page limits rights available under applicable consumer law.